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What should you do if your Dayton home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the multitude of risks you may encounter, like theft, fire, and carbon monoxide leaks. Although your home may be ready, that doesn’t automatically mean you are. Do you understand what to do if your Dayton home alarm system goes off? The blasting of an alarm can be startling, confusing, and might incite panic. Your best bet is to stay calm and abide by these simple tips.

Actions to Take When Your Home Alarm System In Dayton Triggers

It’s a scenario nobody desires to face, but it’s also the reason why you put in a home alarm system in the first place. You’re roused in the wee hours of the morning with the telltale sounding of an alarm after a security sensor has been activated. So what is your next move?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your pulse is racing. But staying calm is the optimal way to evaluate what is happening. Avoid the temptation of trying to deal with the emergency yourself and let your monitoring specialists and first responders do their job.
  2. Protect your family members. Your main focus should be your loved ones and getting them out of harm’s way. In the event of a break-in, this might include moving to a predetermined safe zone as far from access points as possible. There’s a good chance that your alarm immediately frightened away the trespasser, but it’s always better to be safe than sorry. If there’s fumes or flames, you need to leave your house without delay.
  3. Remember your phone. Nowadays, almost all individuals take their phones at all times, but you could neglect to grab it during an emergency. It’s a good thing to have. You’ll be able to stay connected with your monitoring professionals and obtain alerts through your home security app.

Work With Your 24/7 Monitoring Agents

Whenever your home alarm system in Dayton goes off, your round-the-clock monitoring professionals will act immediately. Their first move is to validate your alarm, and that means reaching out to you. The guideline they abide by is based on the type of emergency. To illustrate, if a medical emergency is initiated, one attempt will be made to get in touch with you before assistance is sent out. If you have a burglary alarm - the most typical type of alarm - a monitoring specialist will abide by these steps to contact you:

  • An attempt will be made to reach you through the command hub. You will usually be requested to provide a passcode.
  • If that attempt is not successful, a call is made to your primary contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there is still no answer, local law enforcement officers are deployed.
  • Your monitoring agents will try to reach you again once authorities are alerted.

If you're not in a situation where you can converse with monitoring agents, that’s OK. Assistance will still be dispatched even if you're unable to substantiate the emergency.

Get protection for any emergency with a Vivint home alarm system in Dayton

Get prepared for any situation with a modern home alarm system in Dayton from Vivint. Call (937) 888-2339 to begin customizing your property’s defense today.